The flexible and user-friendly operation enables employees to quickly and easily grasp the customer's car maintenance status and provide better customer service in real time.
In Fukui Prefecture Honda Motor Co., Ltd. in Japan, the goal is to improve management innovation, let the company organize and motivate employees to establish a closer relationship with customers, and use flexible customization according to the data of various maintenance items managed by each customer. The application, using proactive information services customers, can better meet the needs of customers, and in order to achieve this goal, decided to deploy a FileMaker platform with innovative custom applications. Through vehicle details, such as driving miles, affecting maintenance requirements. Tracking the applications on these messages allows us to notify our customers of the best timeline, and to exchange wipers, engine oil, etc. in a timely manner. This is very beneficial for our customers.
One of the strongest points of FileMaker is the ease and speed of creating layouts. It's a big benefit to be able to create layouts faster, redo at any time, and make changes to FileMaker layout flexibility.
Not only is our customer satisfaction, our employees and management innovation are essential.
In order to measure the company's progress and challenge itself, Japan has the most prestigious reward program for companies. They won the “Japan Quality Award” in 2016, and FileMaker is a great way to improve business processes, but more than that, FileMaker empowers users to manage their innovations by easily sharing information in their applications, and their organization has proven This point; I think these benefits can be conveyed to as many people as possible. This is also why do this film to share more people know.
Advantage
In order to measure the company's progress and challenge itself, Japan has the most prestigious reward program for companies. I am honored to receive the “Japan Quality Award” in 2016. FileMaker is a great way to improve business processes, but more than that, FileMaker empowers users to manage innovation by sharing information easily in their applications. The application proves this; I think these benefits can be conveyed to as many people as possible. This is also why do this film to share more people know.
